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Snap’s Sales Fall for First Time as a Public Company

Erin Griffith reports on start-ups and venture capital from San Francisco.

Snap, the parent company of Snapchat, reported on Thursday that its revenue had fallen for the first time since it went public as the app maker struggled to adjust to a difficult economic environment.

Revenue for the first quarter was $989 million, down 7 percent from the same period last year. That was below Wall Street estimates of $1 billion. The company said demand for its ads was “disrupted” by upgrades it made to the platform it sells ads on. Snap’s stock fell more than 20 percent in after-hours trading on Thursday.

Snap also recorded a net loss of $329 million, which was narrower than the $360 million it lost a year ago.

Despite the company’s business struggles, the number of Snapchat daily users grew to 383 million, a 15 percent increase over last year.

In a statement, Evan Spiegel, Snap’s chief executive, highlighted Snapchat’s increase in users. “We are working to accelerate our revenue growth,” he said.

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Evan Spiegel, chief executive of Snap, said, “We are working to accelerate our revenue growth.”Credit...Joe Scarnici/Getty Images

Falling demand for Google’s search ads and Facebook’s display ads has stabilized, with the digital ad giants each reporting a slight uptick in growth this week.

But Snap, a smaller company, still faces stiff competition from the likes of TikTok. Snap has also been hit by privacy changes made by Apple, which make it harder for advertisers to collect data and show highly targeted pitches.

Others are also continuing to grapple with the ad slump. Advertising revenue at YouTube, a subsidiary of Google, declined 3 percent in the first three months of the year.

Snap was founded in 2011 and went public in 2017. It is a growth stock, meaning investors expect it to expand rapidly. As recently as 2021, Snap reported revenue growth that doubled its previous year’s results. That has slowed dramatically over the last year amid macroeconomic uncertainty in the face of inflation and rising interest rates, culminating in this quarter’s decline.

Snap’s stock fell 65 percent over the last year, dragging its valuation below $16 billion earlier this week. That’s less than what venture capitalists valued the company at before it went public in 2017.

Like much of the tech industry, Snap has spent the last year laying off staff and paring back creative and ambitious side projects. And like much of the tech industry, it is going big on artificial intelligence.

Snap recently unveiled a chatbot called My AI that allows Snapchat users to chat with the bot individually or with a group. The bot, powered by OpenAI, was met with some criticism from users. Snap said its users were sending more than two million messages a day to the bot.

Snap is also pushing for more revenue from subscriptions. Three million users pay $4 a month for Snapchat+, which gives them access to extra features.

Jasmine Enberg, an analyst with Insider Intelligence, wrote in a report that the company had not yet translated the excitement around its new products into revenue, which did not change “the reality that its core business is struggling,” she wrote.

Erin Griffith reports on technology start-ups and venture capital from the San Francisco bureau. Before joining The Times she was a senior writer at Wired and Fortune. More about Erin Griffith

A version of this article appears in print on  , Section B, Page 4 of the New York edition with the headline: Revenue Declines as Snap Struggles With Ad Slump. Order Reprints | Today’s Paper | Subscribe

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