Devon Moving

Once again I used these guys and they did amazing. Morning of move I'm at the new place waiting on the delivery of a bed, they set it up and boom! I woke up about four hours later and the guys had legit moved me in. I never heard a peep and they put furniture in my bedroom where I slept. Yo, go with these guys!

Great company! I researched almost 20 different companies before closing Devon and I'm so happy I went with them.
I contacted Frank at Devon one week before a last minute out of state move I was making from Chicago to Philadelphia. He gave me a very reasonable quote and seemed like a no-BS kind of guy. I appreciated his transparency from the beginning.
The guys who do the actually moving were fast, efficient and just great at what they do!
Moving is so stressful and this company made it an extremely smooth experience.

After seeing Devon Moving in action when they helped a friend of mine move I knew I wanted to hire them for our upcoming move. Their team is quick, efficient and careful.
When it came to communication and professionalism, they were awful. They made an already stressful event much more so.
First, they said they could help us on the date we requested, a Saturday Then we confirmed whether they had the size truck we needed (we were moving items from a 2 bedroom apartment and a small storage unit)they said they couldn't. Then they said either Friday or Saturday. We had to chase them down to confirm they could help us and how to pay them.

Day of- team shows up 2.5 hours late (they did call to say they would be late) with the wrong sized truck. Apparently the larger truck had a flat but we wasted 30 minutes trying to figure out why they came with a 16ft truck instead. We agreed that they would move the apartment that day and the contents of the storage unit the following day. We understood that things happen and the team loaded up the 16 ft truck with the items from our apartment- the truck was extremely full. Some of them were complaining about the amount of work to do which I thought was interesting since they get paid by the hour.

When the team was done unloading at our new house- they said we could pay cash or quickpay. I was irritated that those were our only options since their website says they accept all major credit cards but I was also exhausted and wanted to start unpacking boxes. I typed in the phone number in quickpay and showed it to the person from Devon moving who gave it to me. I asked- is this the right account? They said yes so I hit send. We agreed to meet at the storage unit at 9 the next day. Later, they texted saying 11 am.

The following day, they let us know they were running late and showed up to the storage unit at 1:00. When I opened the unit, they got mad saying the items could have fit in the 16ft truck along with all the contents of our apartment the day before. I didn't see how that was possible given how full the truck had been. Even if it did all fit, it would not have arrived in good condition.

Only when the team was finished loading the truck did they inform me that he didn't get my quickpay the day before. I told him what number I sent it to and he told me that wasn't the right one. When I told him I confirmed the number with his employee he said it was my fault for not calling him directly. I reminded him that we repeatedly asked him for information on how to pay prior to moving day and he gave us no info.

No apologies whatsoever for all the back and forth with dates and times, for not having the right truck, and for the fact that his employee gave me the wrong phone number for the payment.

Apparently we really inconvenienced Devon by hiring them for our move. Next time, I'll be sure to choose a company that has actual customer service.

Everything went so smoothly with our move! Frank is great at communicating. A few days before the move he came by to check what we're moving to ensure we got the right size truck. The movers arrived 15 minutes early, went over everything with us, and they started moving us right away. These guys are fast and very efficient. Everything was moved in perfect condition. I found the pricing to be very reasonable. Highly recommend!

Very professional movers. Arrived on time, were very careful with our furniture and boxes, were willing to go the extra mile to make things go smoothly. Would definitely recommend them and will certainly use them again.

A+ moving service!! I had an interstate move during the COVID-19 pandemic, and Devon Moving Company made it a worry-free experience!

I contacted the company ~1 month prior to my move and chose it due to good reviews on Yelp/Google as well as its unbeatable pricing! I spoke to over 15 moving companies and no other company responded as quickly or had as great of a deal as Devon Moving Company! They also called me one week prior to the move as well as the morning of the move to confirm all the details.

On the day of the move, they sent 2 movers for our 1bed 1bath apartment. I have to really applaud their dedication to their work! They arrived on time immediately got down to business. They carefully wrapped up all of our furnitures and disassembled the larger ones. When it came time to unload, they also reassembled everything perfectly! I cannot emphasize enough how great and efficient they were!! They also had a mask on the whole time!!!

Thank you Devon Moving Company for sending such an amazing crew!! We are thoroughly satisfied with our moving experience! :)

I called into get a quote and the guy that answered was so rude. Didn't even ask what services I was looking for. After leading the conversation due to his poor customer service skills he asked which day I needed to move, I told him and he just answered "no" and hung up. Safe to say I will not be recommending/using them.

This is my second or third move with them. They were extremely efficient and professional. I have used several moving companies in Chicago. Devon moving is reasonably priced, straightforward, and have tremendous customer service.

This time around they quoted me 2 guys at $80 per hour with a one time $80 travel fee. 2 hour minimum. I had estimated about 3 hours to move a one bedroom apartment from Wicker Park to Oak Park. They arrived promptly at 9am, loaded the truck up in an hour, and was done unloading everything at final destination by 11.30am. Woooooo!!!!!

There are extra charges for wardrobe boxes, tape, additional boxes, and the total cost was $317 which was a steal in my opinion. I misheard them and thought it was $370 and I paid them with cash. Later, I got a callback from the driver/move team saying that I had overpaid them. Frank sent me back the money via Zelle. I am truly appreciative of their honesty and professionalism. I would use Devon moving anytime I have to move again (hopefully not in a while), but I would also recommend them in a heartbeat.

UPDATE:

Frank called to discuss the issues raised in my Yelp review. I was very impressed by the additional effort to follow-up and I think this says a lot about his investment in providing good customer service. I appreciate that he listened to my perspectives, while also sharing the perspectives of his employees. He also assumed responsibility for some of the problems and expressed a sincere interest in resolving my concerns.

Given my follow-up conversation with Frank, their responsiveness (in terms of quick communications throughout the process), and the work ethic of the movers, I would be willing to give them another chance and have confidence that the next move would go much more smoothly (although I have NO plans to move again anytime soon!).

My Devon moving team lead by Henry kicked butt yesterday in super cold temperatures. Henry had attention to detail and wrapped almost all my furniture to protect from snow that had fallen the night before. Fast, detailed, kind and most of all made my stressful move painless. Alex was great about communication during planning and confirmation.

I was recommended to Devon from a friend and I would do the same for Yelpers that was a worry free move at a great price point.