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Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.
This position is located at Information Technology Branch . Candidates selected for this position will serve as a Computer Operator for MCCS.
05/16/2017 to 05/30/2017
$17.54 - $17.54 per hour
NF 03
1 vacancy in the following location:
Permanent
Full-time - Full Time
NA
No
25794
469985400
Independently identifies and diagnose the nature of system and equipment failures and initiates corrective action to resolve the problem. On assigned portions of projects, conducts preliminary analysis and assemble data for use in recommending modifications to ensure responsive product results. Prepares system logs and other records of computer operations including documentation of equipment operations problems, system malfunctions, systems status, etc., and any corrective action taken. May assist in training of new employees.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Ability to perform independently with minimum or no direct supervision. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Maintains working knowledge of MCCS Support Activity computer operating systems and user instruction manuals. Performs other related duties as assigned.
EVALUATIONS:
STEP 1 – Answer REQUIRED Assessment Questions:
Prepare responses to the REQUIRED Assessment Questions. How to respond to Assessment Questions:
- List all paid or volunteer positions related to the experience asked for in the Assessment Questions
- Include position title, position dates and pay grade (as applicable) and provide detailed information regarding the experience asked for in the Assessment Questions.
- To be considered for non-competitive appointment (e.g. transfer eligible or reinstatement eligible) you must list your current/former highest previous permanent grade held as a regular part-time or regular full-time non-appropriated fund employee with the Marine Corps.
- Need more information on how to respond to Assessment Questions? Visit our website: www.mccslejeune-newriver.com/jobs/
NOTE: You will not be prompted by the online system to answer or upload your Assessment Question responses; therefore, you must use one of the methods outlined in step 2 to submit your responses to Assessment Questions. Failure to include Assessment Questions will result in your application being considered incomplete, and you WILL NOT BE CONSIDERED for the position. Qualified applicants will be evaluated on the degree to which they answer
the Assessment Questions shown below:
A) Describe work or related experience that demonstrates your working knowledge of Network Operating Systems, personal computers and peripheral devices.
B) Describe work and related experience that demonstrates your knowledge of the fundamentals of information processing and the principles of systematic problem solving to troubleshoot and test installation of hardware and software.
C) Describe work or related experience that demonstrates your customer service skills.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check with Written Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
VACANCIES MAY BE FILLED BY METHODS OTHER THAN INTERNAL COMPETITIVE PROCEDURES WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES. TO BE CONSIDERED FOR NON-COMPETITIVE APPONTMENT (E.G. TRANSFER ELIGIBILE OR REINSTATEMENT ELIGIBILE) YOU MUST LIST YOUR CURRENT/FORMER HIGHEST PREVIOUS PERMANENT GRADE HELD AS A REGULAR PART-TIME OR FULL-TIME NON-APPROPRIATED FUND EMPLOYEE WITH THE MARINE CORPS. INDIVIDUALS SELECTED FROM A VACANCY ANNOUNCEMENT ADVERTISED FOR A FLEXIBLE POSITION MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. IF SELECTED FOR A TEMPORARY POSITION, MANAGEMENT MAY CONVERT THE POSITION TO PERMANENT STATUS AT THEIR DISCRETION.
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
References: Marine Corps Community Services Lejeune-New River utilizes an online reference checking solution called Pre-Hire 360® from SkillSurvey. As a part of our selection process, applicants will be required to provide the names and email addresses of professional references that are able to provide information regarding work performance.
CONTACT US:
For questions related to a specific position or the application process please contact us at:
Human Resources Division
Marine Corps Community Services
(910) 451-JOBS | mccslejeune.com/jobs
Email questions to:
lejeune.vacancies@usmc-mccs.org
(applications nor documents will not be accepted via email)For technical difficulties navigating through or using the Career Page send an email to
mccscareers@usmc-mccs.org
.You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Varies - Review "OTHER INFORMATION"
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
STEP 2 - Submit application and/or upload resume online at: http://www.mccslejeune-newriver.com/jobs/assessment.html via one of the following three methods:
Upload a resume and REQUIRED responses to Assessment Questions, labeled A, B, C, etc. as the last page of your resume (Assessment Questions are listed above).
OR
Copy and paste your resume text and REQUIRED responses to Assessment Questions, labeled A, B, C, etc. at the conclusion of your resume (Assessment Questions are listed above).
OR
If you choose to apply without using a resume, you must include responses to the REQUIRED Assessment Questions in this job posting as an attachment to your profile under “My Career Tools” (Assessment Questions are listed above). Please name the file “Assessment Questions-Job Title-Job #”.
STEP 3 - College Transcript(s) or Education Certificate(s),
A degree from an accredited college/university is not required for this position. However, you may upload a copy of your college transcripts as an attachment to your profile under “My Career Tools” http://www.mccslejeune-newriver.com/jobs/assessment.html.
STEP 4 - Certification or License copies,
A current certification/license is not required for this position. However, you may upload a copy of your certification/license as an attachment to your profile under “My Career Tools” http://www.mccslejeune-newriver.com/jobs/assessment.html.
STEP 5 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under “My Career Tools” http://www.mccslejeune-newriver.com/jobs/assessment.html.
STEP 6 - If applicable, upload a copy of your *Spouse Preference form, copy of PCS orders, and copy of marriage certificate (unless the spouse is named on the PCS orders) as an attachment(s) to your profile under “My Career Tools” http://www.mccslejeune-newriver.com/jobs/assessment.html.
Spouse Preference Program: (May be requested for positions graded NF-3 and below or equivalent) Spouses of relocating active duty military members applying through Spouse Preference Program must upload all documents listed above in Step 6. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until movement or hired into a regular Full-Time or Part-Time position.
STEP 7 - If applicable, upload a copy of your *Transition Assistance form and copy of ID card with “TA” stamped on front of card as an attachment to your profile under “My Career Tools” http://www.mccslejeune-newriver.com/jobs/assessment.html.
Transition Assistance Program: (May be requested for positions graded NF-3 below or equivalent) Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload all documents listed above in Step 7.
STEP 8 – Before you press “Submit Application”, be sure all requested documents, including REQUIRED Assessment Questions, have been attached or uploaded.
GENERAL INFORMATION:Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
All applicants who submit an application via our Careers page at www.usmc-mccs.org/careers will be able to view their application status online.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/469985400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
