Have you taken to Twitter to praise your Samsung smartphone, or to rant about something that irks you to no end on your Galaxy? If your answer to either of those questions is yes, then you might have been part of the data that was collected in a study that claims that Samsung phone owners are happier than iPhone users, if we go by tweets made in the last two years.
Note 7 fiasco couldn't do much to hurt consumer sentiment
According to LikeFolio, the research firm that has published the report, Samsung users have been more positive about their device according to tweets made from the beginning of 2016 until now. That positive sentiment saw a major drop after the Galaxy Note 7 started burning up and was taken off the market, but it has since recovered and nearly reached pre-Note 7 levels once again (no doubt helped by Samsung's official campaigns to get back in the game). That's not surprising, given the positive reception the Galaxy S8 and Galaxy Note 8 have received even among smartphone critics.
Positive tweets about Apple's iPhone, meanwhile, have stayed consistent, both in terms of the number of tweets and how they compare to tweets about Samsung devices. It's possible the Cupertino company will see the number of positive tweets increase in the coming months as the iPhone X makes it into the hands of more consumers, though, as the X is the first iPhone in years to have a modern design (and an OLED screen) has seen crazy demand from consumers, even if the demand comes from a younger section of society.
Considering Twitter is a social network more popular among the tech-savvy, the study probably doesn't tell the entire story. But with more and more research firms siding with Galaxy phones, Samsung officials are no doubt reading these reports with a (smug) smile on their face. Whether the Galaxy S9 will improve the company's standing among consumers remains to be seen, and with the Galaxy S9 rumors and leaks currently floating around the internet, it's hard to tell.
