Consumer Reports' 2017 Alfa Romeo Giulia Ti Basically Lives In The Dealer Service Bay

Timothy Cain
by Timothy Cain

In the latest episode of Consumer Reports’ Talking Cars YouTube show, hosts Jon Linkov, Gabe Shenhar, and Mike Monticello discussed the persistence with which their bought-and-paid for 2017 Alfa Romeo Giulia Ti has visited the dealer.

Only recently purchased by Consumer Reports’ undercover team, the new Alfa Romeo Giulia has hardly been able to undergo Consumer Reports’ testing.

“It’s a sexy car,” Shenhar says in introducing the new Alfa. “It has a really storied brand name. As compelling as it might look,” Shenhar says, introducing the new Alfa,”I don’t know if I’m ready to send anyone to buy this car.”

“It’s been back to the dealer about three times since we bought it.”

“We have had a lot of problems,” Linkov explains. “I haven’t had the opportunity to get into it because it’s been at the dealer so often.”

For Consumer Reports to acquire a car that’s representative of a typical example without alerting manufacturers and dealers, CR essentially uses undercover operatives to purchase new vehicles. In the Alfa’s case, after hoisting up the Giulia for inspection, CR discovered that a brake wear sensor was hanging loose. The placement of the front license plate interferes with parking sensors. “The sunroof,” Shenhar says, “didn’t want to open at some point.”

Consumer Reports won’t report exclusively on the reliability of one car; the official findings are reported after survey results from as many owners as possible. “Nonetheless, this is unusual,” Shenhar says.

“I really enjoy driving it,” Monticello continues. “It is one of those rare cars these days that you really look forward to driving because it’s so sporty,” pointing to the Giulia’s handling, steering feedback, and it’s desire to tackle good roads.

“I sort of think they got the big picture right,” Monticello says, “But they got some of these minor things wrong.”

The sun visor, fiddly climate controls, poor seats, and poor seat heaters are “quirks” the CR editors could live with. But when Monticello ended his weekend with the Alfa by driving the Giulia to work on Monday morning, the Check Engine light came on.

We questioned the likelihood of Alfa Romeo Giulia ownership among TTAC’s B&B community last month when Car And Driver named the Giulia Quadrifoglio a comparison test winner. That Alfa topped the BMW M3, Cadillac ATS-V, and Mercedes-AMG C63 S, but on more than one occasion, Car And Driver’s tester died following a remote startup.

Car And Driver’s conclusion: “We are willing to overlook this hiccup.”

But if it was ever acceptable to deliver an unreliable long-term tester, albeit unwittingly in this most recent case, to a major automotive publication, Consumer Reports is not the one to choose. Consumer Reports is largely unforgiving of the kind of failings that afflict actual consumers in the real world, rather than accepting the sort of faults an auto writer can tolerate during a press launch in Portugal. Expect CR to keep us apprised of faults of this specific 2017 Alfa Romeo Giulia Ti.

Alfa Romeo is the latest Fiat Chrysler Automobiles-owned brand to re-launch in North America. Four other FCA brands — Fiat, Jeep, Dodge, and Ram — filled four of the four lowest positions in J.D. Power’s recent Vehicle Dependability Study of MY2014 vehicles.

Through the end of February, 518 Alfa Romeo Giulias had found new owners in the United States, including 412 just last month.

The Giulia-related portion of the video begins at the 6:22 mark.

Timothy Cain is the founder of GoodCarBadCar.net, which obsesses over the free and frequent publication of U.S. and Canadian auto sales figures. Follow on Twitter @goodcarbadcar and on Facebook.
Timothy Cain
Timothy Cain

More by Timothy Cain

Comments
Join the conversation
2 of 124 comments
  • Jacob Jacob on Apr 03, 2017

    This is not surprising. What do you expect from a car company with a logo showing a giant snake devouring a man: http://jalopnik.com/is-that-really-a-snake-eating-a-guy-on-the-alfa-logo-1626686519

  • Ra_pro Ra_pro on Jul 17, 2017

    Too bad. I was actually seriously considering the car. That was until I went to the dealer to get a test drive for the Quadrifoglio and the dealer basically said "No way, Jose", we don't let people test-drive these Ferraris. I told him the only way they can possibly sell these is through test-drives because no rational person will won't the boondoggle around his/her neck. But according all reviews the car drives fantastic, Ti as well as Q.

  • Douglas This timeframe of Mercedes has the self-disintegrating engine wiring harness. Not just the W124, but all of them from the early 90's. Only way to properly fix it is to replace it, which I understand to be difficult to find a new one/do it/pay for. Maybe others have actual experience with doing so and can give better hope. On top of that, it's a NH car with "a little bit of rust", which means to about anyone else in the USA it is probably the rustiest W124 they have ever seen. This is probably a $3000 car on a good day.
  • Formula m How many Hyundai and Kia’s do not have the original engine block it left the factory with 10yrs prior?
  • 1995 SC I will say that year 29 has been a little spendy on my car (Motor Mounts, Injectors and a Supercharger Service since it had to come off for the injectors, ABS Pump and the tool to cycle the valves to bleed the system, Front Calipers, rear pinion seal, transmission service with a new pan that has a drain, a gaggle of capacitors to fix the ride control module and a replacement amplifier for the stereo. Still needs an exhaust manifold gasket. The front end got serviced in year 28. On the plus side blank cassettes are increasingly easy to find so I have a solid collection of 90 minute playlists.
  • MaintenanceCosts My own experiences with, well, maintenance costs:Chevy Bolt, ownership from new to 4.5 years, ~$400*Toyota Highlander Hybrid, ownership from 3.5 to 8 years, ~$2400BMW 335i Convertible, ownership from 11.5 to 13 years, ~$1200Acura Legend, ownership from 20 to 29 years, ~$11,500***Includes a new 12V battery and a set of wiper blades. In fairness, bigger bills for coolant and tire replacement are coming in year 5.**Includes replacement of all rubber parts, rebuild of entire suspension and steering system, and conversion of car to OEM 16" wheel set, among other things
  • Jeff Tesla should not be allowed to call its system Full Self-Driving. Very dangerous and misleading.
Next