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The 20% Doctrine: How Tinkering, Goofing Off, and Breaking the Rules at Work Drive Success in Business Hardcover – April 17, 2012

3.8 3.8 out of 5 stars 30 ratings

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Gawker tech-blogger and journalist Ryan Tate reveals how businesses can inspire greater creativity and productivity by giving employees the freedom to experiment and explore their passions.

We're at a crossroads. Many iconic American companies have been bailed out or gone bankrupt, while others are fighting to survive ever-increasing digitization and globalization.

In The 20% Doctrine, Tate examines how companies large and small can incubate valuable innovative advances by making small, specific changes to how work time is approached within their corporate cultures. The concept of “20% Time” originated at Google, but Tate takes examples from powerful businesses like Yahoo!, National Public Radio, Flickr, and the Huffington Post to demonstrate how flexibility and experimentation can revolutionize any business model.

By pursuing their passion projects, employees can fuel innovation and foster new ideas. Only through a new devotion to the unhinged and the ad hoc can American businesses resume a steady pace of development and profitability.

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Editorial Reviews

Review

“Tate’s enthusiastic but objective study gathers momentum as the book progresses; each chapter builds on the previous one, and he’s quick to point out the practicality of the process. Whether readers are in the corner office or the boiler room, they’ll likely find Tate’s opus to be inspiring and informative.” — Publishers Weekly

“Useful and inspiring advice for tinkerers.” — Kirkus Reviews

“In any organization a lot of the rank-and-file are ready to start efforts which will contribute to their community, maybe building the bottom line. The 20 % Doctrine shows how organizations have made that work in real life, and how you might make that happen where you work.” — Craig Newmark, founder of Craigslist and Craigconnects

“The most innovative companies in America are those that are willing to let employees explore their own pet projects on company time. The 20% Doctrine is a smart, well-written look at this new path to innovation, full of examples that are engaging, thought provoking, and intriguingly diverse.” — Chris Anderson, editor-in-chief of Wired magazine

From the Back Cover

An inspiring exploration of how unorthodox business practices and the freedom to experiment can fuel innovation

We're at a crossroads. Many iconic American companies have been bailed out or gone bankrupt; others are struggling to survive as digitization and globalization remake their industries. At the same time, the tectonic forces disrupting U.S. corporations—ubiquitous bandwidth and computing power, cheap manufacturing and distribution—have enabled large organizations to foster new innovations and products through experiments that are at once more aggressive and less risky than they would have been twenty years ago. At companies such as Google, employees are encouraged to spend 20% of their work time on projects they're personally interested in. Almost half of Google's new product launches have originated from this policy, including Gmail and AdSense. Now other companies have adopted the concept, providing them a path to innovation and profits at a time of peril and uncertainty and offering employees creative freedom when many are feeling restless.

The 20% Doctrine is about goofing off at work, and how that goofing off can drive innovation and profit. Here Ryan Tate examines the origins and implementation of 20% time at Google, then looks at how other organizations such as Flickr, the Huffington Post, and even a school in the Bronx have adapted or reinvented the same overall concept, intentionally and serendipitously. Along the way, he distills a series of common themes and lessons that can help workers initiate successful 20% style projects within their own organizations. Only through a new devotion to the unhinged and the ad hoc can American businesses resume a steady pace of development and profitability.

Product details

  • Publisher ‏ : ‎ Harper Business (April 17, 2012)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 208 pages
  • ISBN-10 ‏ : ‎ 0062003232
  • ISBN-13 ‏ : ‎ 978-0062003232
  • Item Weight ‏ : ‎ 10.4 ounces
  • Dimensions ‏ : ‎ 5.5 x 0.77 x 8.25 inches
  • Customer Reviews:
    3.8 3.8 out of 5 stars 30 ratings

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3.8 out of 5 stars
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Customers say

Customers find the book easy to read and enjoyable. They appreciate the author's approach and find the chapters on Google, Twitter, Flickr interesting. The book helps them understand the basic concepts of the 20% principle and provides some inspiration for what to do. Overall, customers consider it an informative and worthwhile read about an interesting business practice.

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9 customers mention "Readability"9 positive0 negative

Customers find the book easy to read and understand. They appreciate the author's approach and the chapters on Google Mail, Twitter, Flickr, and other social media.

"...Overall, a good read that provides some inspiration for what to do in your own department or organization...." Read more

"...Overall I think the book is ok, and if you're interested in reading how organizations pursue side projects this book is a reasonably quick read on..." Read more

"I really enjoyed reading this book on the subject of taking a fresh look at the way that companies can nurture a culture of innovation and creativity..." Read more

"Very engaging, interesting narratives about how the 20% doctrine was born and works for Silicon Valley and similar companies,..." Read more

7 customers mention "Insight"7 positive0 negative

Customers appreciate the book's insights and find it informative. They say it helps them understand the basic concepts of the 20% principle and provides some inspiration for what to do in their own businesses. The book provides good ideas and covers problem-solving approaches in different industries.

"...Overall, a good read that provides some inspiration for what to do in your own department or organization...." Read more

"...% projects, I think the strength of the book is its coverage of the problem solving approaches in these different industries...." Read more

"...There were several case studies that were intended to support the thesis stated in the title, and I think that they served their purpose well...." Read more

"Very engaging, interesting narratives about how the 20% doctrine was born and works for Silicon Valley and similar companies,..." Read more

Top reviews from the United States

  • Reviewed in the United States on October 29, 2013
    I really enjoyed the chapters on Google mail, twitter, Flickr, etc. I felt the Huffington chapter went on way too long, I got the picture early on but perhaps I just preferred the subject matter of the others better. Overall, a good read that provides some inspiration for what to do in your own department or organization. It's amazing what people can create if you just set them free.
    One person found this helpful
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  • Reviewed in the United States on May 8, 2014
    The author presents a handful of successful 20% projects in a range of industries. If you have done any reading about or working in the computing industry, the idea of 20% time should be a familiar one. While this book presents a depth on this particular set of 20% projects, I think the strength of the book is its coverage of the problem solving approaches in these different industries. 20% time might be a common thread across these stories, but the book could just as easily have been titled "companies or government attempts to try something different".

    Overall I think the book is ok, and if you're interested in reading how organizations pursue side projects this book is a reasonably quick read on the subject.
    One person found this helpful
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  • Reviewed in the United States on January 16, 2013
    I really enjoyed reading this book on the subject of taking a fresh look at the way that companies can nurture a culture of innovation and creativity. I recently took on a pet project of seeing if I could bring the idea of a Hackathon to the company I work at, and came across this book as I was researching the topic online. I had been struggling with the fact that 20% projects at companies like Google seemed more easily achieved since the engineering resources are more fungible than what you might expect at a company that also does a lot of hardware design.

    What I liked about it is that the author did a nice job of looking at the subject of "tinkering" in a relatively broad way that made the prospect of doing something similar at any sort of company seem more tenable. There were several case studies that were intended to support the thesis stated in the title, and I think that they served their purpose well.

    I ended up using several key concepts from the various case studies for my company's Hackathon, and felt that this was a credible playbook for how to instill this type of culture beyond its traditional software domain.
    2 people found this helpful
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  • Reviewed in the United States on May 9, 2013
    Very engaging, interesting narratives about how the 20% doctrine
    was born and works for Silicon Valley and similar companies,
    but how does it work for places like where I am employed - a
    small (under 50 employees) regional architectural firm?
    That would make a good sequel!
  • Reviewed in the United States on June 28, 2014
    More "here's what other people do" than actual useful advice, steer clear if you're looking for actual help in productivity.
    One person found this helpful
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  • Reviewed in the United States on June 21, 2014
    Not a particularly well written book, it explores with some liberties its main premise but sometimes fails to show how these stories of success are replicable. It is clear that the author goes a great length to show that all of these projects are somehow connected but that doesn't seem to be always the case.

    In spite of those remarks, it's a great read for anyone interested in knowing where all the hackathon frenzy comes from and why the entrepreneurial culture is so eager of embracing what they think constitutes the hacker culture in its essence. Paradoxically, what you get from this book is that hackathons have much more to do with companies and capitalism than with the hacker ethic.
    One person found this helpful
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  • Reviewed in the United States on August 4, 2014
    Grat book that helps you understand the basic concepts of the 20% principle. Easy to read and understand.

    Should read it!
  • Reviewed in the United States on March 3, 2013
    A worthwhile read about an interesting business practice. Although 20% time wouldn't necessarily work for my organization, this book did cause me to stop and consider that there are probably some gems hidden amongst our human resources. This short book could be finished in an afternoon, and should be read by anyone interested in business or business leadership.
    One person found this helpful
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