Reports to: Operations Manager / Branch Manager
RESPONSIBILITIES
Cashier
As a receptionist:
The primary objective is to answer a multi-line switchboard quickly (ideally within 3 ring cycles) and direct calls to their destination without delay. Greeting customers, answering questions, announcing calls or providing directions are secondary objectives. The key to the role is in always providing the primary objective whilst delivering the secondary objectives wherever possible but always in such a way that positively affects the customer's perception or call/visit experience.
Outline duties:
Qualification and Experience:
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