Life Lessons Man. Sometimes They're Painful.

Lessons I Learned DIYing a Restaurant Makeover

By Mandi 06/29/2016

Yesterday I finally showed you guys the reveal of Durango’s, our family restaurant that Court and I almost singlehandedly overhauled over the course of a year. Renovating a public space is so so different than doing something in your own home, I thought it might be fun to count the ways!

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Form over Function EVERY FREAKING MOMENT. Dudes. This was seriously so hard for me. I love things that look pretty, even if you cant actually sit on the chair or open the door. Having it look good is always my #1, but renovating Durango’s changed that little path in my brain rather quickly. The most important thing is that it has to be safe and functional, then you can worry about how it looks. I (of course) wanted Cacti everywhere. But, you’d be surprised at how many people want to reach out and touch it, just to make sure that its real. So our solution was nice plants on the ground, mean plants up high.

You teach people how to use your space. At Durango’s we LOVE when big families come in, so the idea to bolt the tables to the floor was X’ed pretty quickly because people love to group them. The only down side is that when this happens, there aren’t loads of tables left. Our solution was to add more tables especially some that sat fewer numbers of people. That way if you have 6 in your party you can grab a 4 top and a 2 top instead of 2 4 tops. Its been awesome!

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Hire people who care! This seems like such a no brainer but we ran into some major issues with the designer/photographer that we originally hired not delivering what we agreed upon and it set our timeline back significantly. Luckily we found Jer, and he killed it. If you are in Southern Utah (or beyond!) he comes very highly recommended!

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Your customers are more invested than you think. Ok so there is something that you should know about Court. Besides being the worlds best husband, when we are working on a project, his confidence in it is entirely dependant on mine. He’s not really a visionary and basically blindly does what I say, hoping that I’m steering the ship in the right direction. Man he’s amazing. Doing the restaurant was totally different than working on our house, cause no one sees the house, right? Comparatively, he is at the restaurant daily and gets the unfiltered critiques from customers…which wasn’t so great at first. There was one older couple in particular that were very opinionated and told him that it looked like a Tijuana Prison and we should at least add some baskets of red flowers to liven the place up. Specific right?! On the flip side, because it was such a long process, customers loved seeing the updates as they happened. The regulars would come in and comment on the new tables, or menus and it made our world knowing that they could see it coming together right along with us.

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We couldn’t do everything, and that was ok. There were a few jobs that we hired out, like the Brick and the walkway divider. Let me tell you, it was AWESOME. I feel like we did a great job doing what we could confidently execute, but when it came to the walkway divider (that would have hundreds of people leaning on it, standing against it, and sitting on top of it) I just didn’t feel really happy about that pressure.

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Its ok to try new things!! I will LITERALLY NEVER be a food blogger, but I had a blast taking pictures of the food for the menus. I love things that stretch you creatively and this was a good stretch!

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The last thing is that it was totally worth the investment that we made. It can be scary forking out a bunch of cash, but it has been the best thing that we’ve ever done for the business.

Questions? Leave them below!!

11 thoughts on “Lessons I Learned DIYing a Restaurant Makeover”

  1. You mentioned in the reveal post that it was fun seeing what the makeover did for growing your business. I would love to see a rough estimate on how much increased business you’ve seen in the last 6 months–combined with a budget breakdown, it would be super interesting to see how you guys got a return on your investment (even if you feel more comfortable giving, say, traffic numbers rather than revenue increases). Since the only comparable information I have is that Food Network show with the super muscular chef, it would be much more interesting to see what happens IRL.

  2. The whole thing turned out great! So glad to see you back in action with your renewed mojo! Inspiring me to get back into mine..it’s so hard sometimes!

  3. Did you also do the redesign of the logo? I love how fresh and clean the restaurant looks!

  4. Tijuana prison? Did he ask them how they knew what the inside of a Tijuana prison looked like? I would have. Because I’m evil like that. 😉

    Seriously though, the place looks amazing. You guys did an outstanding job with a space that was so different from your own! Your vision came together really well. I think my favorite part is the black wall with the buildings painted on it. It was such a cool way to retain the character of the original wall while making it fit the clean, modern aesthetic of the new design.

  5. I think it looks so clean, pretty and efficient. You guys did an amazing job!! Especially love the menu boards, they look sweeeeet!

  6. Form FOLLOWS Function is a core design principle. Function FIRST and then the design second. a beautiful kitchen, for instance, with poor function is a deal breaker for me. i’d rather have a mediocre looking kitchen with great functionality. the restaurant looks beautiful. Kudos.

  7. ok, so we lived in st. g from 2008-2014 and LOVED Durangos! Last year when we were in town for a visit we grabbed food at our ‘favorite place’ and I was DROOLING over the makeover. I seriously love it!! Stumbled upon your blog searching for ‘swig cookies’ and then found the designer behind Durangos’ new look and just have to say it’s amazing and I’m in love!!!

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