Meet Ashley Reynolds, the Woman Fighting "Sextortion"

It was a crime Ashley Reynolds had never heard of--until she became a victim. As a teenager, she helped crack one of the FBI's biggest cases, and now she's crusading to help girls everywhere.

"I HAVE NAKED PICTURES OF YOU."

The text buzzed on Ashley Reynolds' phone. School was out for the summer, and she was kicking back on her aunt's porch in Phoenix. It must be a scammer, she thought—even at 14 Reynolds was sure of that. She'd never even taken a naked photo. So she ignored the texts, but within minutes she got another. And another. And no matter what she did, the messages wouldn't stop. "They're going to be sent to all ur friends," she remembers reading. "I need u to take pictures in your bra if u dont want them to see you...."

Reynolds is now 20 and a hospital receptionist in Phoenix, but she can easily recall how scared she felt that evening six years ago, when those threats dragged her into one of the largest cases of a sickening new Internet crime wave. It's called sextortion, in which predators coerce or manipulate someone (often an underage someone) into sending lewd, compromising pictures or videos, many of which are released publicly or traded as child pornography. Although there are no specific numbers for sextortion, it's on the rise; according to the U.S. Office of Juvenile Justice and Delinquency Prevention, reports of online child sexual solicitation surged 44 percent between 2010 and 2014.

Reynolds knows that if she speaks out, the world will learn that she, as a frightened teenager, sent an utter stranger naked photos of herself, and that people may judge her. She also knows that if she doesn't, more children will be tormented. "No question," she says. "I'm going public."

The Dark Tunnel

In 2009 Reynolds was a popular freshman and student government officer. An outdoorsy type who loved to hunt with her family—they called her One-Shot Sally for her accuracy—she was always the one in her girl pack to grab the video camera and get friends to do silly skits. The one to give a courtesy giggle if no one laughed at a joke. She was everyone's friend, and not at all streetwise. "I was just oblivious to bad character, I guess," she says.

The scammer had first contacted her on Myspace, then the second most popular social networking site after Facebook. He called himself CaptainObvious; his profile picture, taken in a bathroom mirror under dull fluorescent light, showed a boy of about 16 with long dark hair. She knew he was bluffing. "I was just like, Ew, and ignored it," she says. But when he instant-messaged her on her phone, she felt creeped out. How did he have her number? "And then he kept saying, 'I'm going to send out your photo.'" Over the next two hours, she tried to stop his torrent of messages. "Dude, leave me alone," she wrote. "Stop texting me." But after a while she began to wonder whether he might have something. Reynolds and her best friend were always goofing around on Stickam, a video chat site—they'd never exposed themselves intentionally, but her laptop was close to the bed. Had she left her webcam on? Could he have snapped a picture, like a Peeping Tom?

He said he'd stop bothering her if she sent him photos of herself in her bra, and for reasons she still can't quite explain, she did it. "All I was thinking was, Just get him off my back," she says. "I'd never heard of sextortion. I thought he would go away." The fact that she didn't worry more about the consequences is typical for her age; adolescents feel immune to danger, says Jane Anderson, an attorney adviser at the nonprofit AEquitas, which trains lawyers how to best prosecute cases of violence against women. "Teens are also digital natives who have grown up with a total lack of online privacy," she notes. "The more you've lived on social media, the less likely you are to question it." Or as Reynolds puts it now: "I thought I could handle it on my own."

CaptainObvious did disappear, but a few days later he was back. "Those pictures you sent are blurry. Send them again," Reynolds recalls him writing. She pushed back: "I already sent you the pictures you wanted. Why are you still bothering me?" But he threatened to release what he had, which terrified her. "I couldn't bear to have my friends and family think I was promiscuous," she says.

So she did it, and from there, his demands escalated: She needed to photograph herself fully naked, he insisted, doggy style, touching herself.... "He had me do stuff that I didn't even know existed," she says. "One time he wanted me to use a brush and put it inside of me. I said, 'Hell no.'" During a surprise party friends threw, he texted her constantly. "I told him, 'It's my fifteenth birthday, please let me go,'" she recalls. "And he said, 'I know. Send me the pictures and you can do whatever you want.'" Eventually just the sight of the ugly brown bathroom doors that were the backdrop in her photos—"the frickin' cheap wooden doors that showed up in all those pictures"—made her sick. By the third month he was asking for 60 pictures, "not per week or month, per night," she clarifies. "It was like I was in a tunnel and I didn't know where it was going to end. I was depressed and afraid I'd get in trouble—the most alone I'd ever felt in my life."

Had she only known there were about 350 other girls in the same dark tunnel.

The Crime That Never Goes Away

What Reynolds was going through had barely been heard of in 2009. But since then, "image exploitation" crimes—including revenge porn, in which a former lover posts illicit pictures to get back at an ex, and naked-photo leaks like the acts of online vandalism last year that targeted Jennifer Lawrence and other stars—have increased significantly. Sextortion, while not as well known as these crimes, is especially damaging because, for one, its victims are largely minors; the average age is 15, with some as young as nine, according to the National Center for Missing & Exploited Children (NCMEC). Typically predators prowl platforms like Facebook, Instagram, Snapchat, and Skype; impersonating teenage boys, they use various methods to hook girls—often flirting, sometimes threatening.

And the salacious photos they collect end up in a teeming underworld of peer-to-peer file-sharing programs. "The vast majority of these guys turn around and barter these images of child pornography online for other images," says Michael Osborn, chief of the FBI's Violent Crimes Against Children unit. And victims are never free of the crime. "As young adults, they have to live with the fact that their images are out there being consumed and traded like some type of horrible currency," says D. Rodney Brown, an assistant U.S. attorney in Jacksonville, Florida, who has prosecuted sextortion cases. "I'm not being funny or poetic. Many of the programs where pedophiles go require some 'pay before you play'—you have to provide images to get into them."

Most cruelly, a sextortionist makes each girl produce her own pornographic images; he forces her to victimize herself, an act that can have "a devastating emotional effect," says Martha Finnegan, a child/adolescent forensic interviewer at the FBI. "And that's what society doesn't get: Yes, the girls participated in this. But they're children; they're still very much victims. Even though they haven't been touched, the trauma level we see is as severe as hands-on offenses, because a lot of these kids don't know how to end what can go on, sometimes, for years.... And they think it's not happening to anyone else."

But it is. While Reynolds was trapped in her own private purgatory behind the brown wooden doors, 2,000 miles away Samantha Chonski, a music-obsessed 13-year-old in a Pink Floyd cover band, had been imploring CaptainObvious to leave her alone too. He'd popped up on her Stickam and had a screen shot of her and her friend flashing their breasts. "We had just lifted up our shirts really quick, being so dumb," says Chonski, now 21 and a salesperson for Clinique outside of Philadelphia. "I can't imagine how fast he had to click that and be like: Bam!" She remembers begging him for hours in a chat, saying, "Please don't make me...I'm just 13," and him telling her, "Just this one more thing...."

She was terrified at the thought of those pictures and videos getting out. "I had 2,000 Myspace friends," she says. "I couldn't imagine if all those kids got that stuff. I was already getting teased in middle school." And the FBI's Osborn says those fears are well founded: "We see photos routinely sent out to all the friends at school, church, the neighborhood. And then the bullying begins. We've had many kids who have dropped out; some who have committed suicide." Chonski admits she definitely thought about it.

And she and Reynolds weren't the only ones victimized: From Miami Beach, Florida, to Auburn, Washington; from Mason City, Iowa, to Prairieville, Louisiana; girls were hiding with their phones and webcams and answering CaptainObvious' demands. In Colorado a 13-year-old student became anxious that anyone looking at her on the street had seen her naked. In another school, a bubbly teen stopped seeing her friends; instead, she would later tell a courtroom, she'd come home "and look for places to hang a noose in my room, feeling like there was no other way out."

The Truth Explodes

After four months of relentless demands, Reynolds was losing hope. Then one day in September, while she was at her weekly Christian youth group, her mom happened to be snooping around on her computer. And that day, Angela Reynolds recalls, "there was a message on Ashley's Yahoo account saying, 'Better send me the pictures. Here's a list of what I want.' I realized what he was doing, and I said, 'Please, God, don't let this be happening. Please.'"

Angela got her daughter home and pointed to the email: "What's this?" she asked. Ashley let out a scream: "I don't know who he is," she managed, bursting into tears. "I don't want to go to jail."

Knowing little except that her daughter had been exploited, Angela called the CyberTipline at NCMEC, and advocates there advised Ashley to cut communications with CaptainObvious. But they couldn't track him down to arrest him. He'd made himself entirely unobvious by using proxy servers that routed his communications through China and Brazil, keeping him anonymous. "I'd been so happy it was over," says Ashley, "but then it wasn't." In fact, he was still stalking her, and because she'd cut him off, he did the very thing she'd feared: He posted her photos on Yfrog, and sent a link to several of her Myspace friends. "So I was like, OK, now they're all going to think that I'm this...." She can't make herself finish the sentence. "My mom invited my friends and their parents all over to explain, but she had to do the talking. I was too humiliated to speak."

Nailing CaptainObvious

When FBI special agent Lawrence Meyer got the call from NCMEC in his Jacksonville, Florida, office, it was five minutes to 5:00 P.M. on December 30, 2009, and he was on his way out for the New Year's holiday. Instead he sat down and absorbed Ashley Reynolds' case. Despite weeks of frustration, the NCMEC analyst told him, they now had a lead. In CaptainObvious' rush to release her photos, he hadn't used a proxy server, and they'd gotten an IP address. It belonged to a Comcast account nearby.

Nine days later Meyer showed up at a St. Johns, Florida, home with 14 other law enforcement officers and a search warrant. The real CaptainObvious who'd so sadistically been tormenting a 14-year-old girl turned out to be a 26-year-old named Lucas Michael Chansler. He was living in a room above his parents' garage. The real shock for agents? When they brought Chansler's computer back to the FBI office, they found that the hard drive was a meticulous crime scene, with roughly 80,000 images and videos methodically arranged in excruciating detail. Chansler hadn't just been blackmailing Reynolds; he had been sextorting 350 girls.

He'd created a folder for each, with the girl's name and age; grabs of her social media pages; photos and videos; and their chat logs and emails. Also on Chansler's desktop were photos and videos of teen boys whose images he used when contacting girls. His 60-plus screen names included JosH is Posh, SK8er4life2021, and CaptainObvious.

Worse, agents found a to-do list of 26 demands—pornographic paces Chansler would put each victim through. Depending on how far he'd gotten a girl to go, he'd file her under "Prospects" or "Done," with comments like "Gonna do again." Most of the files were labeled: For example, "04-11-09 nude & rub (BM).avi" indicated a video shot on April 11, showing a teen undressed and masturbating—BM meant blackmailed. If anyone doubted the violence he inflicted, they only had to look at one of Chansler's videos. In it, a nude girl, with tears streaming down her face, held up a sign as a plea to him. The note had one word: rape.

Meyer, with more than 20 years of working violent crimes under his belt, had to hold himself together. "Chansler was preying upon little girls my daughter's age," he says. "It was just heart-wrenching."

The 240 Invisible Victims

Chansler was charged and eventually pleaded guilty to nine counts of sexual exploitation of children. On November 10, 2014, Reynolds, along with Chonski and two other victims, attended the sentencing. "When he walked in," Reynolds says, "we all started bawling at the same time. He was old and balding with long black hair. We were stunned." The girls gave their statements, and a judge sentenced Chansler to 105 years in prison. (Currently serving his time in the U.S. Penitentiary in Tucson, Arizona, he declined to speak to Glamour.) "I felt empowered," says Reynolds. "I had tried so hard not to let him destroy my life. And now I could finally put him behind me."

Today, she knows her photos are still out there. "I do occasionally walk down the street and wonder if anyone has seen them," she says. "And I definitely have trust issues. I question everything and everyone." What she is certain of, though, is that she wants to use her experience to fight sextortion—and help find the remaining 240 girls Chansler exploited who have yet to be identified, if only to let them know their tormentor will never say, "Just one more."

Her long-term plan is to become a forensic psychologist, which means working extra hours at her hospital receptionist job to save money for college. Meanwhile, Meyer has taken her under his wing, signing her up to speak to law enforcement conferences whenever possible. "It's incredibly rare for someone who's been victimized as a child like she has to come forward," he says. "She's one brave young lady."

This May, as Reynolds took the podium at an annual training conference in the FBI's Seattle field office, she looked out over the 125 analysts and agents, and spoke from her heart. "I just told my story," she says. "Because I really do think that, instead of letting it ruin my life, my experience might prevent the next girl from becoming a victim."

She got a standing ovation.

Help Ashley Find the Missing Girls

Of the almost 350 teens whose images were found on Lucas Chansler's computer, only 107 have been identified. Ashley Reynolds and the FBI are looking for the rest. "These girls need to know that he's never coming back, and get help for the trauma he caused them," says Reynolds. Their stories, too, can shed valuable light for the FBI on this new type of crime.

If anyone ever threatens or asks you to send naked photos, do not reply in any way; report the incident to your local FBI office. And if you think you or someone you know may have been sextorted, go to fbi.gov/sextortion. "What happened to you may be disgusting," says Reynolds, "but it's not shameful. And finding closure will help you move on."

Liz Brody is Glamour's news director.