How to Update Payment Information on Netflix

An easy-to-follow guide on changing your payment information on Netflix

Co-authored by wikiHow Staff

Last Updated: April 10, 2024 Tested

This wikiHow teaches you how to update or change the method with which you pay Netflix using the mobile app or the Netflix website.

Method 1

Method 1 of 2:

On Mobile

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1
Open the Netflix app. It's a black app with a red N.
- Log in if you're not signed in automatically.
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4
Scroll down and tap Update payment info.
- If you don't have any payment methods for your account yet, tap Add payment info instead.
5
Tap a payment method. The options are:
- Credit or Debit Card
- PayPal
- Tap
  next to Credit or Debit Card if you don't see the PayPal option.
Fill in all the labeled fields or follow the onscreen prompts to enable Netflix to use your payment method.
It's at the bottom of the form. Your payment information is now updated.

Method 2

Method 2 of 2:

On Desktop

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1
Go to https://www.netflix.com in a Web browser.
- Click Sign In, then enter your email address and password if you're not logged in automatically.
It's usually your first name.
Click
. It's in the upper-right corner of the window.
5
Click Update payment info. It's on the right side of the page, in the "MEMBERSHIP & BILLING" section.
- If you don't have any payment methods for your account yet, tap Add payment info instead.
6
Click a payment method. The options are:
- Credit or Debit Card
- PayPal
- Click
  next to Credit or Debit Card if you don't see the PayPal option.
Fill in all the labeled fields or follow the onscreen prompts to enable Netflix to use your payment method.
It's at the bottom of the form. Your payment information is now updated.

Community Q&A

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Question

How can I pay my Netflix bill through my mobile device?

Community Answer

You can download the app, and then pay through there.

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Question

How can I find out why I am being charged 15.89 on my Mastercard by Netflix when I don't use it?

Community Answer

That is an annual or monthly service charge. You pay per month, not for usage.

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Question

How can you change a debit payment to gift payment?

Community Answer

If you are the primary account holder, click your profile on the upper-right side of the screen, click Your Account, then at the bottom of the page, enter the code in Gifts & Offers.

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