How to Change Your Netflix Plan

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Reviewed by Stan Kats

Last Updated: April 10, 2024

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Using the Website (Standard Billing)

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Using iTunes (iTunes Billing)

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Netflix has a variety of streaming plans that you can pick from. The more expensive plans give you access to HD and Ultra HD video, as well as allow multiple people to watch on different devices. If you use iTunes to handle your Netflix billing, you'll need to make your plan changes through iTunes itself.

Method 1

Method 1 of 2:

Using the Website (Standard Billing)

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1
Sign into the Netflix "My Account" page on your computer. You can go directly to this page by visiting netflix.com/YourAccount.^{[1]
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- Even if you don't use Netflix on your computer, you'll need to visit the web page to make changes to your account. You cannot change your Netflix plan information from the streaming device or video game console.
- If you pay for Netflix using your iTunes account, see the next section.
You'll need to be logged in with your primary Netflix profile to make changes to the plan.

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This will display the plan that you currently have for Netflix.
4
Click "Change Plan" next to your current streaming plan to see the other options. In most regions, you can select between three streaming plans: One Screen in Standard Definition (SD), Two Screens in High Definition (HD), and Four Screens with HD and Ultra HD (UHD). Each plan costs a little more than the previous one, but allows more people to watch on different screens at the same time.
- Netflix recommends a 3.0 Mbps connection for SD content, a 5.0 Mbps connection for HD content, and a 25 Mbps connection for UHD content.^{[2]
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- Not all options are available in all regions.
This will set your account to use the new plan. The changes you make will take effect at the start of your next billing cycle, but you should be able to access your new features immediately.
6
Add or change a DVD plan (US only). If you live in the United States, you can sign up for the Netflix DVD rental service as well as the Streaming service. This is handled by a different branch of Netflix. It is not available to customers outside of the US.
- Click the "Add DVD plan" link to view the available DVD plans. You will be taken to the DVD plan website.
- Select the plan that you want to add. After adding your plan, you'll be able to start getting your DVDs delivered.

Method 2

Method 2 of 2:

Using iTunes (iTunes Billing)

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If you use iTunes to pay for Netflix, you'll need to adjust your plan settings through iTunes itself instead of the Netflix website.
This will open the Sign In window. If you're already signed in, you can skip these steps.
Make sure to use the same Apple ID that you use to pay your Netflix bill.
This will open your account page in iTunes. You'll be asked to enter your Apple ID password again.
This will allow you to make changes to your iTunes subscriptions, including Netflix.
6
Select the plan you want in the "Renewal Options" section. You'll be asked to confirm that you want to make the change. Your changes will take effect on your next billing date.
- In most regions, you will have three plan options: One Screen in Standard Definition (SD), Two Screens in High Definition (HD), and Four Screens with HD and Ultra HD (UHD). The more expensive plans will provide higher-quality video and allow more people to watch at once. Not all options are available in all regions.
- Netflix recommends a 3.0 Mbps connection for SD content, a 5.0 Mbps connection for HD content, and a 25 Mbps connection for UHD content.
- If you began your membership before 5/10/2014, you'll only see the two-screen option. To see all of the available options, you'll need to cancel your subscription and then resubscribe. If you started your account after 5/10/2014, you should see all of the available options.

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Question

When does the new plan take effect?

Community Answer

You will be billed the new rate at the start of your next billing cycle, but you'll be able to start using your new features immediately.

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Question

Why are the options listed in the article not available for me?

Community Answer

Netflix streaming plans will vary depending on your region. The plans outlines above may not be available where you're at. The DVD delivery option is only available in the US.

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How do I change my Netflix password?

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If you don't know your Netflix password, you can request a password reset by visiting Netflix's Forgotten Email/Password request form.

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