Wei Ling
I would give zero star if can! Someone accepted my job then tell me he cannot do it asked me to cancel. After I cancelled I was being charged for $25 cancellation fees, issue brought to the cs officer. They agreed to refund but only to credit in their apps. This is nt acceptable as I was using that for my co., end up ntg was done I hav to pay for the nonsense? Told me that they will bring the issue to mgnt, and get back to me within 2 to 10 WD, now today is 12th day, where is the solution?!
2 people found this review helpful
SendHelper Pte Ltd
December 7, 2023
Hi Wei Ling, We apologise for the inconvenience you experienced during the service booking process. We never tolerate cancellation requests from service providers without valid reasons. You'll not be charged a fee for faults that are not your responsibility. We appreciate your kind understanding and will contact you soon with a suitable solution.