15,357 total
I only use Grubhub. Lots of different options in participating restaurants. If you have an issue with your order they quickly resolve and issue you a credit. My food was delivered fast and warm. The delivery person was kind and courteous while dropping off my order.
Date of experience: April 26, 2024
I’ve been using GrubHub for years, and I find it just as compatible as Uber eats if not, it’s more efficient. I’m not having very many issues with GrubHub itself versus some of the restaurants I’ve ordered from. The couple times I’ve had discrepancies GrubHub has made it right.
Date of experience: April 24, 2024
HORRID PUTRID disgusting bait and switch tactics. They refused to honor an offer that was on the site. Complete bait and switch. I sent screenshots of both the offer and my qualifying order. They made up their own rules and interpretations for not honoring the offer. I asked to speak with a supervisor multiple times and could not be connected. This company is the epitome of incompetency and selfishness.
Date of experience: April 19, 2024
This is a huge convenience for someone like myself who does not drive. I have always had a positive experience with GrubHub, even if the venue I had chosen to order that day was terrible. They have ALWAYS made it right.
Date of experience: April 24, 2024
This was my first experience using Grub Hub and I am glad I did. The driver was awesome, My food was hot and it came in a timely manner. I will keep using them for my food deliveries.
Date of experience: April 23, 2024
Grubhub has the worst service from drivers of any. My food just sat for 20 minutes at someone’s house after being picked up and 45 minutes later it arrived cold. Not my first experience with this happening. However it will be my last!
Date of experience: April 22, 2024
Disappointed. Just ordered food from Peru Taco Bar including Causa, chicken with 2 sides and I added a salad. I asked for silverware and napkins. Didn’t get my salad that I paid for (ir was not a side) or the silverware and napkins. The Causa was overpriced too small for the 10 $
I’m disappointed of the restaurant and Grubhub. Doesn’t anyone double check the orders to know that they are complete? Least that they could do.
Date of experience: April 20, 2024
I like Grubhub to order from because they have more vendors to choose from, their drivers actually 'read' the notes the customer leaves, and I get the Amazon discount. A win-win-win situation! Thanks Grubhub!
Date of experience: April 23, 2024
Horrible service will never use them again they tracked my order all the way to the wrong door then it's a pain to get to any person to report a problem
Date of experience: April 22, 2024
Received charges for $10.69 for their "membership". I do not recall signing up for this and when I called, they said there was nothing they could do.
Date of experience: April 26, 2024
Fast and easy! Ordering is never a problem and I love how some fees are waived! I can give more and support local drivers! Now the restaurants getting the order exact is a whole other ball game. Truly a toss up.
Date of experience: April 22, 2024
Worst service ever! How do you mistake Burger King with dromamine! Second time this person delivered to our home and never again! Took 40 minutes on a call to get our money back and they still offered 10$ off our next meal! Seriously! We just want our food!
Date of experience: April 22, 2024
Miserable company with no accountability. Last week my order from Wawa was delivered with the wrong items entirely, so they processed a refund for me. Today my order from subway was missing 2/3rds of the order. When I informed Grubhub they said I'd 'processed too many refunds and they wouldn't refund anymore', despite only having had one refund from them in the past 6 months.
Gig work is terrible. I get charged ludicrous 'service fees' and there's no service being followed up on. No one is held accountable. The drivers will steal your food and grubhub will steal your money. Do not trust or support this gig-work industry; major companies are using it to rob you blind and lower the quality of your life in the process.
Date of experience: April 18, 2024
We order every Saturday, and occasionally during the week. GrubHub has always responded to any problems and had a solution. Never any problems with delivery, always quick and clean.
Date of experience: March 30, 2024
Love using grub hub after a long day. Sometimes I just don’t want to cook or go sit at a restaurant. My food arrives on time and still warm. Driver follows specific delivery instructions. Thank you Ricardo for fast and courteous delivery
Date of experience: April 17, 2024
I find it very easy to order on Grubhub. I do wish there were options for ordering something well done, or something like that. Also, when it is later in the evening, and there may not be anyone around to deliver, then they should not have places listed to order from. I have had a few problems with that. I do like that they save previous orders so that the next time I've placed an order it is very convenient to just add my customized order off the menu.
Date of experience: April 18, 2024
Very good food delivery service. Food sent hot, packaged neatly and on time. The drivers respect our property and show care with our packages. If and when we have ever had a problem, Grubhub handled it right away. Much better than other services.
Date of experience: April 19, 2024
WORST CUSTOMER SERVICE EVER, I PLACED AN ORDER FOR DELIVERY, ONE ITEM WAS COMPLETELY MISSING AND ONE ITEM WAS COMPLETELY WRONG (I GOT A CHICKEN EMPANADA WHEN I ORDERED A VEGETABLE ONE AND. I HAVE NOT EATEN MEAT IN 10 YEARS) THEY TELL ME I CANT GET REFUNDED EVEN THOUGH I ENDED UP WALKING TO THE STORE AND THEY CONFIRMED THE ISSUES. I DONT UNDER HOW I EAS ALMOST FORCED TO PAY FOR AN ITEM I DIDNT EVEN RECEIVE.
Date of experience: April 14, 2024
The driver left our food order in front of the building instead of in the lobby. Also he/she did not call me that the food was there. The food was pretty good but the meat had not relationship to the picture on the website. The pieces of meat were small, flat and too rere. I had to warm them up get them to medium rare. Not a good experience.
Date of experience: February 17, 2024
Been using Grubhub for years now. Very convenient service. Thank you
Date of experience: April 25, 2024
