I could sense Jack’s frustration at the start of our call. He seemed particularly charged up about his colleague, Leslie, a peer who was overseeing a team that had interdependencies with his own team. They had been in a cross-functional team meeting earlier in the week when Leslie had shared a set of new parameters and next steps for working with one of their key vendors. Jack was relieved to hear her finally take a stronger position. But days later, Jack received an email from Leslie that was now suggesting what he considered to be a different, less favorable path forward.