tweets not updating

  • Resolved KonaJeff

    (@konajeff)


    8 years, 2 months ago

    Hello,
    I’m having trouble with my twitter feed not updating. I read the prior post on this subject and it looks like my WPCron is not working properly so I changed the cache mode to intense as previously suggested however this did not resolve the problem. Any other suggestions?
    Thanks,
    Jeff

    https://wordpress.org/plugins/fetch-tweets/

Viewing 15 replies - 1 through 15 (of 16 total)
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  • Thread Starter KonaJeff

    (@konajeff)

    8 years, 2 months ago

    I have found the only way to make the tweets refresh is to clear the cache manually however obviously I’ld like this to happen automatically.

    Plugin Author miunosoft

    (@miunosoft)

    8 years, 2 months ago

    Hi,

    It could be that your server has some restrictions on wp-cron.php. Can you try setting the caching mode to Intense via Dashboard -> Fetch Tweets -> Settings -> Cache -> Cache Settings -> Caching Mode?

    Hope this helps.

    Thread Starter KonaJeff

    (@konajeff)

    8 years, 2 months ago

    Hi, thanks for the quick reply but I tried that already.

    Plugin Author miunosoft

    (@miunosoft)

    8 years, 2 months ago

    It might be something to do with a caching plugin. Can you try disabling caching pluigns? Also the browser caching can display the same contents so try accessing the page with a different browser.

    Thread Starter KonaJeff

    (@konajeff)

    8 years, 2 months ago

    I don’t have a caching plugin installed so that’s not it. I tried it in different browsers and in private mode and no change. Thanks again for the help, I really like the plugin otherwise.

    Plugin Author miunosoft

    (@miunosoft)

    8 years, 2 months ago

    Let’s create a test rule.

    Can you try creating a rule by search with the search term, #WordPress and the cache duration of 0.

    Reload the preview page (Dashboard -> Fetch Tweets -> Manage Rules -> (the created rule in the listing table) -> View) and see if the tweets get updated.

    Thread Starter KonaJeff

    (@konajeff)

    8 years, 2 months ago

    Okay, I did the test case as you suggested, it didn’t update.

    Plugin Author miunosoft

    (@miunosoft)

    8 years, 2 months ago

    It could be the API rate limit exhaustion. Can you check if any of the items is run out via Dashboard -> Fetch Tweets -> Settings -> Authentication -> Request Limits?

    Thread Starter KonaJeff

    (@konajeff)

    8 years, 2 months ago

    Request Limits

    Lists
    List
    15 / 15 ( Will be reset at January 28, 2016, 8:52 am )
    Memberships
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    Subscribers Show
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    Members
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    Subscriptions
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    Show
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    Ownerships
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    Subscribers
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    Members Show
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    Statuses
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    Statuses
    Retweeters IDs
    15 / 15 ( Will be reset at January 28, 2016, 8:52 am )
    Retweets Of Me
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    Home Timeline
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    User Timeline
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    Friends
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    Retweets ID
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    Oembed
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    Lookup
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    Search
    Tweets
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    Plugin Author miunosoft

    (@miunosoft)

    8 years, 2 months ago

    Looks fine.

    Can you try temporarily disabling the other plugins and switching to the WordPress default theme? And see if the tweets of the test search rule get updated.

    Thread Starter KonaJeff

    (@konajeff)

    8 years, 2 months ago

    Okay, I did those things. Still not updating though.

    Plugin Author miunosoft

    (@miunosoft)

    8 years, 2 months ago

    Double-check the caching mode is Intense while disabling the other plugins and switching to the default theme.

    Thread Starter KonaJeff

    (@konajeff)

    8 years, 2 months ago

    Yep, double checked everything, switched over to default theme (twenty-fifteen), plugins disabled, cache mode -intense. Retried on browser with clean cache.

    Then only thing that has worked is if I clear the cache manually within your plugin.

    Plugin Author miunosoft

    (@miunosoft)

    8 years, 2 months ago

    Try reloading the page after a while about 30 seconds. The cache is renewed in the background so in order to see renewed tweets, you need to load the page at least twice.

    Double-check you have 0 for the cache duration option for the test rule.

    Thread Starter KonaJeff

    (@konajeff)

    8 years, 2 months ago

    Thank you so much for the help! I switched themes to ‘twenty sixteen’ and it seems to be working beautifully. I’ll mark this one as resolved. Great plugin!

Viewing 15 replies - 1 through 15 (of 16 total)
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