Pull quote: “Here at my place of work we don’t officially support Zotero or Mendeley, and haven’t spent much time figuring out how to get the most out of even the bibliographic management packages we do officially support.Perhaps we should spend more time with these, not just to support ‘bibliographic management’ needs, but as a method to get users from the open web to authenticated access to an appropriate copy. And perhaps we should do other R&D in ‘bookmarklets’; in machine learning for citation parsing so users can just paste a citation into a box (perhaps via bookmarklet) to get authenticated access to appropriate copy; in anything else we can think of to: Get the user from the open web to licensed copies. To be able to provide some useful help for accessing scholarly resources to our patrons, instead of just serving as a checkbook. With some library branding, so they recognize us as doing something useful after all.”
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