AutoXpress is the leading vendor of
auto parts and accessories in East Africa with a network of 24 branches across
Kenya, Rwanda and Tanzania.
It represents some of the best known
global brands in the automotive sector ranging from Pirelli and Dunlop in the
tyre sector to Bosch in the service parts sector.
IT Officer (Nairobi)
Function: Reporting to the head of IT, this position is
responsible for assisting in the operations of the IT department.
Principal Accountabilities
- Developing and maintaining the company’s IT
system, software and databases
- Procuring , installation, configuration and
maintenance of computer systems
- Trouble shooting IT hardware and software
issues
- Maintaining and updating the IT asset register
- Assisting in evaluating IT needs of the
organization
- Assisting in IT related projects
Education, Experience and Knowledge
- Diploma in information systems, computer
science, a degree is an added advantage
- At least 2-3 years’ experience in a similar
position
- Knowledge of networking systems and computer
hardware
- Knowledge of SAP B1
National Training & Service Manager (Nairobi)
Function: Reporting
to the executive directors, this position is responsible for managing and
growing the services department.
It is also responsible for
identifying training needs, preparing service training programs and carrying
out the training.
Principal Accountabilities
- Overseeing the achievement of departmental
service targets
- Identifying current and prospecting business
development opportunities
- Planning, coordinating, monitoring and
conducting technical and commercial training
- Providing technical guidance to sales and
workshop staff
- Preparing reports
Education, Experience and Knowledge
- Bachelor’s degree in engineering
- At least 5 years’ experience in a managerial
position in the vehicle service industry
- Education or training background is an added
advantage
- Computer literacy in MS Office packages
Auto Parts Sales Executives (Nairobi, Coast & Western)
Function: Reporting
to the head of parts, accessories and lubricants, this position is responsible
for managing and growing sales in the parts division.
Principal Accountabilities
- Identifying and bringing on board new
customers
- Cross selling other products and services
- Carrying out market research to identify
emerging customer needs
- Preparing sales, activity and customer
feedback reports
- Contributing in developing sales strategy
- Debt collection of allocated customer
accountss
Education, Experience and Knowledge
- Bachelor’s degree in a business related
discipline preferably sales and marketing
- At least 2-3 years’ experience in a similar
position preferably in the automotive industry
- Computer literacy in MS Office packages
HR Officer (Nairobi)
Function: Reporting to the human resource manager, this
position is responsible for assisting in the human resource function
Principal Accountabilities
- Maintaining and updating the human resource
information system (HRIS)
- Maintaining staff files and other related records
- Reviewing time, attendance and overtime claims
reports
- Assisting in analysing job and training
requirements
- Assisting in dealing with grievances and
implementing disciplinary procedures
- Assisting managers to understand and implement
HR policies and procedures
- Participating in the implementation of the
performance management system
Education, Experience and Knowledge
- Bachelor’s degree in a business related
discipline preferably human resource management
- Professional affiliation to the relevant body
- At least 2-3 years’ experience in a human
resource department
- Knowledge of Kenyan labour laws and
regulations
- Computer literacy in MS Office packages
Corporate Customer Service Executives (Nairobi, Western, Central & Coast)
Function: This position is responsible for managing and
growing the corporate customer portfolio, orienting them to the company
products, responding to enquiries, providing information that helps customers
in making purchasing decisions ensuring exceptional customer service while
maintaining maximum profitability.
It also entails sourcing for
potential customers and bringing them on board.
Principal Accountabilities
- Maintain existing customers, identify and
bring on board new potential customers
- Communicate new products and services
- Ensure customer satisfaction
- Create and maintain a fleet profile for all
existing and potential customers
- Carry out market research, competitors and
customer surveys to identify emerging customer needs
- Prepare sales, activity and customer feedback
reports
- Contribute in developing sales strategy for
the company
- Responsible for debt collection for allocated
customer accounts
- Perform any other duties that may be required
Education, Experience and Knowledge
- Bachelor’s degree in a business related
discipline; sales and marketing an added advantage
- Valid driving license
- At least 2-3 years in a similar position in
the automotive industry
- Good knowledge of automotive mechanics
- Computer literacy in MS Office packages
Store Managers (Nairobi, Western & Coast)
Function: This position is overall responsible for managing
all facets of the store.
This includes maintaining optimal
stock levels, ensuring safety of the store from theft, fire and other risks,
delivering goods in a timely and orderly manner and looking after all personnel
related to the function of the store.
Principal Accountabilities
- Develop correct and accurate re ordering
systems
- Inventory management as well as carrying out
stock takes
- Plan timely deliveries
- Performing basic routine risk management
- Preparing reports
- Performing basic routine risk management
- Monitoring health and safety requirements
- Perform any other duties assigned to you.
Education, Experience and Knowledge
- Certificate in supplies management or hands on
knowledge of supplies management
- At least 5 years’ experience in a similar
position
- Good knowledge of company products
- Computer literacy in MS Office packages
Safety, Health, Environment & Quality
Manager (Nairobi)
Function: This position is responsible for managing and
implementing quality policies, procedures and practices to ensure the company’s
continuous conformance with ISO 9001 and Occupational Health and Safety
standard.
The position will also be responsible
to ensure the company’s legal and statutory compliance.
This position will require travelling
to various company locations.
Principal Accountabilities
- Establish, implement and maintain the Safety,
Health, Environment and Quality management (SHEQ) system b) Prepare SHEQ
audit schedules, facilitate SHEQ internal audits, prepare audit and
non-conformity reports, close audit findings
- Carry out SHEQ policy sensitization and
training of employees
- Report to management on improvement and
corrective actions required
- Represent the management during certification
and surveillance audits
- Ensure all legal statutory requirements are
complied with by the company
Education, Experience and Knowledge
- Bachelor’s degree in social science or
business related field
- At least 2 years’ experience in SHEQ
environment
- Professional affiliation to SHEQ from a
recognized institution
- DOSH and NEMA certification will be an added
advantage
- Computer literacy in MS Office packages
Retail Customer Service Assistants (Nairobi, Western, Central & Coast)
Function: This is a training position leading to the position
of retail customer service executive.
The person is responsible for
welcoming retail customers (physical as well as telephone), responding to
enquiries, orienting them to the company products and assist in making sales.
Principal Accountabilities
- Familiarize yourself with the company products
and services
- Welcome the customer to the branch (either
physically or over the phone)
- Recommend and select the right product to suit
the customer’s requirements
- Explain the product technical features and
benefits to the customer; you may also have to demonstrate the use and
operation of the product
- Cross sell other products
- Liaise with stores and workshop department for
delivery of products and services
- Ensure that accurate documentation is done and
payment is collected
- Communicate any introduction of new products
and to the customer
Education, Experience and Knowledge
- Diploma in sales and marketing, degree is an
added advantage
- At least 2 years experience in a similar
position in the automotive industry or 3 years work experience in customer
service or marketing
- Knowledge in automotive mechanics is
advantageous
- Computer literacy in MS office
Management Trainees (Nairobi, Western, Central & Coast)
Function: This is a training position in preparation for
the position of an assistant branch manager.
The person is responsible for
assisting in the smooth branch operations including but not limited to sales
and marketing, customer service, human resource management, inventory
management, financial control, building and plant maintenance, safety and
security of the company assets.
Principal Accountabilities
- Assist in making sales and cross selling of
products
- Assist in implementing all sales and marketing
strategy of the company
- Deal with any customer related issues in a
positive and timely manner
- Assist in carrying out regular checks of the
entire premises and other assets
- Assist in the administrative duties of the
branch manager i.e workshop and stores functions, inventory management,
stock takes, petty cash management, receivables management
- Assist in ensuring that the company assets are
well secured from theft, fire and any other potential risk or hazard
Education, Experience and Knowledge
- Degree in sales and marketing or commerce or
business administration
- At least 3 year experience at a similar
position in the automotive industry
- Knowledge of the automotive industry as well
as automotive mechanics is an added advantage.
- Practical business management skills
- Computer literacy
Workshop Managers (Nairobi, Western, Central & Coast)
Function: This
position has the overall responsibility for the smooth operation of the
workshop.
The position is in charge of
supervising all workshop assistants and technicians, managing the resources
within the workshop effectively.
Principal Accountabilities
- Prepare job cards in line with the product or
service required by the customer
- Ensure correct products are received from the
store
- Instruct the workshop staff on the job to be
carried out and monitor them on service delivery
- Allocate duties, equipment, tools and any
other resources to workshop staff
- Assist in cross selling products and services
to customers
- Oversee the induction and training of new
staff to the workshop
- Oversee achievement of sales targets set for
the workshop
- Maintain and update a list of all company
assets/equipment used for work within the department
- Ensure compliance to Environmental Health
& Safety regulations by workshop staff
- Reporting and dealing with any incidents or
accidents occurring in the workshop
- Oversee the maintenance of the company
vehicles
- Maintain service record of workshop equipment
- Prepare various reports
- Dispose scrap items correctly
Education, Experience and Knowledge
- KCSE / O-level certificate
- Certificate in automotive mechanics
- At least 2-3 years’ experience in a similar
position in the automotive industry
- Good knowledge of motor vehicle mechanics and
pneumatic machines
- Computer literacy in MS Office packages
Branch Managers (Nairobi, Western, Central & Coast)
Function: The position is responsible for the branch
operations including but not limited to sales and marketing, customer service,
human resource management, inventory management, financial control, building
and plant maintenance and safety and security of the company assets.
Principal Accountabilities
- Identify prospective business development
opportunities
- Oversee the retail sales staff and provide
support where required
- Implement sales and marketing strategy
- Deal with any customer related issues
- Ensure staff carry out their delegated duties
in line with their responsibilities
- Assess staff training needs
- Build and maintain a cohesive and motivated
team
- Ensure that the premises and company assets
are well maintained
- Oversee that the workshop and stores functions
- Carry out physical monthly stock takes
- Oversee receivables management
- Manage petty cash function
- Prepare reports as required by the management
Education, Experience and Knowledge
- Degree in sales and marketing, commerce or
business administration
- At least 3 years experience as a branch
manager in the automotive industry
- Knowledge of the automotive industry as well
as automotive mechanics would be advantageous
- Practical business management skills
- Computer literacy in MS office packages
Interested candidates should apply by
emailing a CV and details of current remuneration package to jobs@auxpke.com by
5th of June 2015.
The email subject should clearly indicate the position, region(s) and town(s) being applied for.
Regions & towns are:
- Nairobi
- Western Kenya: Eldoret, Kitale, Kakamega,
Kisumu, Kisii, Kericho, Nakuru & Naivasha
- Central: Thika, Meru, Nyeri &
Nanyuki
- Coast: Mombasa, Malindi & Diani
