The Inevitability of Failure - Sanspoint. - Essays on Technology and Culture by Richard J. Anderson →

So many of the tools we rely on every day are more fragile than we think. Hard drives fail, batteries swell, connections break under stress, software updates have bugs that only manifest under edge cases. When things go wrong, it’s a huge, and sometimes expensive, pain in the butt, and we’re always surprised when it happens. Now matter how much we reduce the points of failure in our technological lives, we’ll never reach a zero failure rate.

The cup is already broken.